shares tips on hiring a plumber:
If you are like the majority of homeowners, chances are, you may not know too much about plumbing, let alone, how to go about finding a qualified plumber. This can be a daunting and an intimidating task. Not sure where to turn, some homeowners just thumb through the yellow pages and pick a plumber at random. Finding a plumber in the yellow pages is fine, however assuming a plumber is qualified because he or she is listed in the yellow pages can be a grave mistake. Always ask the following questions of any potential plumber.
1) Are you insured?
The only acceptable answer to this question is yes. The potential plumber needs to have both workers' compensation and liability insurance. He or she should also be able to provide you with a copy of his or her insurance policy. This is mandatory and cannot be emphasized enough. Should damage occur to your home during the process of having your plumbing fixed, the last position you need to be in, is one in which you are footing the bill for this damage.
This is a very good tip. It is definitely important to make sure your plumber carries the necessary insurance to work at your home. At Neptune Plumbing, we are licensed, bonded, and insured. You can always ask a technician to provide you with a copy of our insurance.
2) Are you licensed?
Many states require that a plumber be licensed for their company to be considered legitimate. If so, you can to call (or check online) the appropriate agency for your state, to make sure the license is current. At the same time, you can also check to see if there are any complaints against the license.
Another important tip. To guarantee quality workmanship at your home it is imperative that your contractor is licensed. At Neptune we are licensed, bonded, and insured. You can always ask a technician to provide you with a copy of our current plumbing license.
3) How long have you been in business and do you have references?
This will let you know just how experienced the plumber is. A list of references is a great source for finding out how content previous clients have been with the plumber and his or her business. If a plumber acts reluctant to give you this information, it is always best to trust your intuition. A legitimate, qualified plumber will be more than happy to provide this information for you.
Neptune Plumbing has been in business since 1957. We are proud of our tradition of excellence and are enjoying continued growth due to our quality workmanship and our ability to complete projects in a timely manner. A list of references can be found on
4) How much will this cost?
You will need a detailed quote which includes a written estimate. This will include payment terms as well as a materials list. It will also include any additional information you have spoken about together.
At Neptune Plumbing, there are no hidden costs because we charge our clients a flat rate for our services instead of the hourly fee most of our competitors charge. We believe our clients should know what their costs are up front before we perform any plumbing services on their home. Therefore, we have devised pricing to reflect the quality of our services.
5) Does he or she provide clean up themselves?
If so, have this included in the contract.
Every job we perform isn’t complete until the work area is cleaned up 100%. We feel that this is so important that “cleanliness” is one of the ranked factors on our surveys each customer completes after a job.
6) Is your work guaranteed?
Will you come back to fix the problem if it returns again? It is always best to pick a plumber who guarantees his or her work.
Different types of jobs are guaranteed differently, but at Neptune Plumbing, the job is not complete until the customer is satisfied.
Let's face it, needing plumbing repairs for your home can be an extremely stressful time for yourself and your loved ones. Put yourself in a position of power by asking all of the right questions and receiving all of the correct answers. Your peace of mind will be well worth the time and energy you spent, to find a decent, qualified plumber.
To schedule a plumbing service call, you can either call us at 1-800-PLUMBING or
To schedule a plumbing service call, you can either call us at 1-800-PLUMBING or
What other tips can you suggest in finding a professional, reliable plumber? Leave your ideas/suggestions in the comments below.
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